Advanced notice allows us to provide you with the best service. With typical sized orders we recommend 2-4 weeks in advanced. With larger orders we recommend 3-6 months for proper planning. Of course, upon availability, we can accommodate orders placed on day of and 24-hour notice(additional fees will apply).

Professional Setup/Breakdown of tables and chairs is available for a fee. Setup is included for tents, floors, stages, and pipe & drape. Any installations that include unlevel grounds or difficult venue conditions may be subject to additional charges. For table and chair setup please contact us for additional fee. We will not setup linens, tabletop items, or decorative elements. Please contact us for your unique order.

Damage waiver is not insurance. A damage waiver will cover normal wear and tear of rental equipment. Excessive damage or negligent care outside of the normal wear and tear is not covered by the damage waiver fee and will result in an additional bill. There may also additional charges for unremoved decals, nails or nail holes, or any damage that will require additional removal or cleaning on our products.

Orders must be cancelled at least 90 days in advance of the delivery date to receive a full deposit refund. Orders cancelled between 31to 89 days of delivery date will be charged 50% of the invoice amount. Cancellations less than 30 days prior to the delivery date will be charged the full amount of the rental. Full payment is due 14 days prior to the delivery date. Pandemics, inclement weather, and/or other unforeseen issues will not alter the terms of the cancellation policy. If, however, a mandatory shutdown or evacuation is ordered for the area, a refund or credit will be offered to you.

We require a 30% down payment to reserve items. Final payment is due 14 days prior to delivery. If placed within 14 days, payment in full is required to reserve items.